FREQUENTLY ASKED QUESTIONS
HOW CAN I CANCEL MY COOL CLUB MEMBERSHIP?
WHAT MAKES WASHPLEX DIFFERENT?
The Washplex is one of the longest tunnels, at 255 feet long, not only in the Hampton Roads area, but also in the United States. Even with this length, we are still able to offer a quick, but effective wash with non-porous brushes eliminating the risk of scratching vehicles. With 24 vacuum spots, the wait time usually doesn't exist! Each vacuum spot offers 2 hoses that can be used simutanously to get the job done faster. We also offer towels and window cleaner near the entrance that all guest are able to use!
ARE THERE DIFFERENT WASHES/PRICES TO CHOOSE FROM?
WHAT ABOUT THE OTHER COOL WAVE LOCATIONS?
You will find several other Cool Wave Car Wash locations in Virginia, but the WashPlex is its own species! Due to the advanced wash equipment and the additional immersive experiences at the WashPlex, our pricing and membership club is different than the other Cool Wave locations. You will not be able to use your membership from other Cool Wave locations at the WashPlex. For more information, call us at 757-269-0200.