FREQUENTLY ASKED QUESTIONS
HOW CAN I CANCEL MY COOL CLUB MEMBERSHIP?
Click here to be taken to our online cancellation request form, stop into the wash and speak with one of our site attendants, or call/text 757-269-0200.
WHAT MAKES WASHPLEX DIFFERENT?
The Washplex is one of the longest tunnels, at 255 feet long, not only in the Hampton Roads area, but also in the United States. Even with this length, we are still able to offer a quick, but effective wash with non-porous brushes eliminating the risk of scratching vehicles. With 24 vacuum spots, the wait time usually doesn't exist! Each vacuum spot offers 2 hoses that can be used simutanously to get the job done faster. We also offer towels and window cleaner near the entrance that all guest are able to use!
ARE THERE DIFFERENT WASHES/PRICES TO CHOOSE FROM?
We have 3 different unlimited wash packages available for selection upon arrival. For details, click here to see our membership packages (along with the pricing for our one-time washes).
dO YOU OFFER CLEANING SUPPLIES?
Yes! We have mirofiber towels and cleaning supplies located at the enterance of the wash.
WHAT'S THE "COOL CLUB"?
The Cool Club is the monthly WashPlex Membership Program! Become a member and you could be saving 50% on weekly washes! To learn more or to enroll, stop by the WashPlex and speak to a representative at the pay stations, or simply click here!